Member Advisory Council

Learning directly from the people we serve.

The Senscio Member Advisory Council brings together members who use the Ibis™ platform in their daily lives. Their insight helps guide how the Care Continuity Paradigm™ evolves, ensuring our technology and care model remain practical, human-centered, and grounded in real-world experience.

Illustration of members collaborating with the Senscio care team
Why this council

Designing care with members, not just for them.

Senscio’s model of continuous, intelligent care is built around the daily lives of members living with complex chronic conditions. The Member Advisory Council ensures that the voices of those members directly shape how the platform, workflows, and care experience evolve.

Council members reflect the diversity of the Ibis™ community. They vary widely in age, health status, technical familiarity, and life circumstances—but all share a willingness to help improve care for others walking a similar journey.

What the Council does

Guiding the evolution of the Ibis™ experience.

Feature feedback

Members review proposed Ibis™ features and provide feedback on clarity, usefulness, and ease of use before they are widely deployed.

Prototype evaluation

Early versions of new workflows, alerts, and routines are previewed with Council members to ensure they make sense in everyday life.

Usability insight

Members help identify moments where technology may be confusing, overwhelming, or poorly timed, allowing the team to refine the experience.

Operational feedback

Council members share perspective on communication, care team interactions, and the rhythms of daily monitoring and support.

Real-world testing

Selected improvements are tested by Council members before broader rollout, helping Senscio refine features under real-world conditions.

Continuous learning

Feedback from the Council feeds directly into product development, clinical workflows, and training across the Care Continuity Team™.

Membership

A community reflecting the full range of member experience.

Members of the Advisory Council come from across the Ibis™ community. Some are highly comfortable with technology; others represent members who benefit most from simplicity and clarity. Together they help ensure that the platform remains inclusive, supportive, and easy to use.

Diverse experience

Council members represent a wide range of ages, technical comfort, and health conditions.

Real-world perspective

Members speak from lived experience managing chronic conditions and navigating daily health routines.

Voluntary participation

Participation is voluntary and reflects members’ desire to help improve care for others.

Mutual respect

The Council operates as a partnership between members and the Senscio team built on trust and shared purpose.

Our perspective

It is an honor to walk this journey with our members.

Every improvement to the Ibis™ platform ultimately serves one purpose: helping members live safer, more stable lives at home while managing complex chronic conditions.

The Member Advisory Council reminds us that innovation is not only about algorithms or systems—it is about people. Their guidance ensures that the Care Continuity Paradigm™ remains grounded in empathy, practicality, and real-world experience.